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Job Details

Education Operations Internship - Alumni Only: Fall 2019

Company name

Bay Lake, FL, United States

Employment Type

Internship, Hr, Operations

Posted on
Feb 04,2019

Valid Through
May 20,2019

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We are looking for a Professional Intern interested in supporting the Disney Internships and Programs Education Team and the Disney Learning Center located at Vista Way Apartments. We are seeking a personable individual driven to provide high level, personalized guest service to program participants while interacting with Cast Members, university faculty, and family members. In partnership with the Education Team, this individual will become an integral part of the daily operation.

This opportunity is exclusively for those students who have successfully completed the Disney College Program.

Responsibilities :

Be a part of a transformative team and culture by….

Supporting Disney Internships & Programs Education Team staff by assisting in a variety of projects and operational support; including classroom set-up, attendance, in park class experience support.

Assisting with the daily operation of a Disney Learning Center, including maintaining learning resources (i.e. books, DVD's, computer software and equipment), assisting participants in computer lab, and answering program-related questions.

Proctoring student exams and assisting participants with career development; this includes resume review, co-facilitating career development classes, and facilitating small group career focused workshops.

Mentoring participants and acting as a key advisor regarding the learning component of the program; assisting with class registration of incoming students.

A day in the life….

Deliver exceptional guest service and operational administrative support - Focus on providing personalized service and taking ownership of work with limited direction and supervision

Contribute to the team’s overall performance – Act as a team player while organizing, coordinating, and communicating effectively amongst your team and our partner teams.

Develop key partnerships – Act as the liaison to the Education team with departments across property including, but not limited to, Service Center, Housing Events, and Communications teams.

Deliver clear and concise content – Demonstrate the ability to communicate effectively at all levels through verbal and written communication.

Basic Qualifications :

What You Bring to the Role:

Ability to network, develop and maintain a positive working relationship with Cast Members and external Educators and family

Capable of multi-tasking and working efficiently in a fast-paced environment.

Computer proficiency including experience with spreadsheets and databases, working knowledge of Microsoft products (Excel, Word, Outlook, PowerPoint)

Demonstrated strong telephone and email etiquette

Preferred Qualifications:

Prior experience as a Resident Advisor, Orientation Leader or Campus related programming position

Required Education :

Junior, Senior or Graduate Level student, or someone who has graduated within 6 months of their application date, working towards, or having been awarded, a degree in Education, Human Resources, Communication or related major.

Additional Information :

Internship Eligibility:

Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship

Must be at least 18 years of age

Must not have completed one year of continual employment on a Disney internship or program.

Must possess unrestricted work authorization

Must provide full work availability

Must provide own transportation to/from work

Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)

Program Length: The approximate dates of this internship are June 2019 through January 2020. Interns must be fully available for the duration of the internship. This is a full-time, 40 hour per week position.

Recommendation –

Print This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview. Note that this role description will not be accessible once the posting is closed.

Additional Information:

The positions offered through this posting are all located at the Walt Disney World® Resort located near Orlando, FL. A limited amount of company-sponsored housing may be available on a first-come, first-served basis.

This position is a legal entity of Walt Disney Parks & Resorts, an equal opportunity employer.

Job ID: 634652BR

Location: Bay Lake,Florida

Job Posting Company: Parks, Experiences and Consumer Products

Company info

Website :

Company Profile
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with five business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media.

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