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PHARMACY INTERN GRADUATE

Location
Caguas, PR

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u003Cdiv class=ats-description itemprop=description\u003Eu003Cstrongu003EJob Objectivesu003C/strongu003Eu003Cbru003Eu003Cbru003Eu003Cfont u003EProvides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services such as immunizations. Responsible for ensuring the proper compounding, dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures. u003C/fontu003Eu003Cbru003Eu003Cbru003Eu003Cfont u003ESupports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experienceu003C/fontu003Eu003Cbru003Eu003Cbru003Eu003Cstrongu003EJob Responsibilities/Tasksu003C/strongu003Eu003Cbru003Eu003Cstrongu003ECustomer Experienceu003C/strongu003Eu003Cbru003Eu003Cul dir=ltr\u003Eu003Cliu003Eu003Cfont u003EEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.u003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003EDevelops strong relationships with most valuable customers by anticipating customer needs and proactively offering services. Supports efforts on enhancing customer experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and perform retail, clinical, or wellness services such as immunizations, flu shots, and diabetes awareness) thereby promoting the shift of the pharmacy role from transactional to interpersonal.u003C/fontu003Eu003C/liu003Eu003C/ulu003Eu003Cstrongu003EOperationsu003C/strongu003Eu003Cbru003Eu003Cul dir=ltr\u003Eu003Cliu003Eu003Cfont u003ECounsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.u003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EPerforms pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload.u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003EEnsures the pharmacy operates in accordance to regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change duties. u003C/fontu003Eu003C/liu003Eu003C/ulu003Eu003Cul dir=ltr\u003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EEnsures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist has the ultimate responsibility for ensuring that the elements of Good Faith are present.u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EMaintains current knowledge of information technology associated with pharmacy systems such as Intercom Plus, registers, automation, StoreNET to provide support to customers as well as pharmacy staff. Proposes and implements enhancements to pharmacy systems to further promote productivity.u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EEnsures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and participates in 3rd party audit. u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EFollows-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questionsu003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EPerforms retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services. u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003C/ulu003Eu003Cul dir=ltr\u003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EAssists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management. Reviews KPI's with Pharmacy Manager, Store Manager, and Healthcare Supervisor.u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EDevelops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities.u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003C/ulu003Eu003Cul dir=ltr\u003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EPartners with Central Pharmacy Operations for customer registration, 3rd party reviews, and assists with resolving customer issues to support the Well Experience locations. In virtual environments, conducts virtual product review by following specific company procedures and guidelines (e.g. using specific photographs taken by the technicians sent electronically during the F4 process and reduce transactional tasks).u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003C/ulu003Eu003Cstrongu003Eu003Cfont u003Eu003Cfont u003EPeople u0026 Performance Managementu003C/fontu003Eu003C/fontu003Eu003C/strongu003Eu003Cul dir=ltr\u003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EAssists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development.u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EPromotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision. u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003C/ulu003Eu003Cbru003Eu003Cstrongu003ETraining u0026 Personal Developmentu003C/strongu003Eu003Cbru003Eu003Cbru003Eu003Cul dir=ltr\u003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EMaintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performanceu003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EObtains necessary certifications, education credits and training such as People Plus Learning modules as required by the Companyu003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003ESeeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coachu003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003C/ulu003Eu003Cbru003Eu003Cstrongu003Eu003Cfont u003Eu003Cfont u003ECommunicationsu003C/fontu003Eu003C/fontu003Eu003C/strongu003Eu003Cbru003Eu003Cul dir=ltr\u003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003ESupports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003C/ulu003Eu003C/divu003Eu003Cdiv class=ats-description itemprop=description\u003Eu003Cpu003Eu003Cstrongu003EBasic Qualificationsu003C/strongu003Eu003Cbru003Eu003Cul dir=ltr\u003Eu003Cliu003Eu003Cspan u003Eu003Cfont u003Eu003Cfont u003EWillingness to obtain BS in Pharmacy or Pharmacist Degree from an accredited educational institution prior to start date. u003C/fontu003Eu003C/fontu003Eu003C/spanu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003EWillingness to obtain pharmacist licensure in the states within the district within 90 days of hire per district guidelines. u003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003EExperience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. u003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003ECertified Immunizer or willing to become an immunizer within 90 days of hire.u003C/fontu003Eu003C/liu003Eu003C/ulu003Eu003C/pu003Eu003C/divu003Eu003Cdiv class=ats-description itemprop=description\u003Eu003Cpu003Eu003Cstrongu003EPreferred Qualificationsu003C/strongu003Eu003Cbru003Eu003Cul dir=ltr\u003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EAt least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003C/ulu003E.u003C/pu003Eu003C/divu003E,datePosted:2018-08-10,employmentType:FULL_TIME,industry:Pharmaceutical,hiringOrganization:{@type:Organization,name:Walgreens},identifier:{@type:PropertyValue,name:Walgreens,value:8898572},jobLocation:{@type:Place,address:{@type:PostalAddress,addressCountry:US,streetAddress:,addressLocality:CAGUAS,addressRegion:PR,postalCode:00725}}}

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