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Missoula, MT

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u003Cdiv class=ats-description itemprop=description\u003Eu003Cstrongu003EJob Objectives u003C/strongu003Eu003Cul dir=ltr\u003Eu003Cliu003ELearn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.u003C/liu003Eu003Cliu003EResponsible for using pharmacy systems to obtain patient and drug information and process prescriptions.u003C/liu003Eu003Cliu003EModels and delivers a distinctive and delightful customer experience.u003C/liu003Eu003Cliu003ELearns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.u003C/liu003Eu003C/ulu003Eu003Cstrongu003EJob Responsibilities/Tasksu003C/strongu003Eu003Cbru003Eu003Cbru003Eu003Cstrongu003ECustomer Experienceu003C/strongu003Eu003Cul dir=ltr\u003Eu003Cliu003EEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.u003C/liu003Eu003Cliu003EModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).u003C/liu003Eu003Cliu003EDevelops strong relationships with customers.u003C/liu003Eu003C/ulu003Eu003Cstrongu003EOperationsu003C/strongu003Eu003Cul dir=ltr\u003Eu003Cliu003ELearn from store and pharmacy team members, field leadership, team members and customers/patientsu003C/liu003Eu003Cliu003EUnder the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.u003C/liu003Eu003Cliu003EPerforms duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.u003C/liu003Eu003Cliu003EAssists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).u003C/liu003Eu003Cliu003EImmediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.u003C/liu003Eu003Cliu003EStrictly adheres to the Walgreen Co. policy regarding Good Faith Dispensingu003C/liu003Eu003Cliu003EResponsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.u003C/liu003Eu003Cliu003EHandles telephone calls that do not require personal attention of the pharmacist, including those to physicians.u003C/liu003Eu003Cliu003EAssists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.u003C/liu003Eu003Cliu003EAssists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.u003C/liu003Eu003Cliu003EComplies with all company policies and procedures; maintains respectful relationships with coworkers.u003C/liu003Eu003Cliu003EComplete special assignments and other tasks as assigned.u003C/liu003Eu003C/ulu003Eu003Cstrongu003ETraining u0026 Personal Developmentu003C/strongu003Eu003Cul dir=ltr\u003Eu003Cliu003EComplete required trainingu003C/liu003Eu003Cliu003EMaintains knowledge and skill in healthcare and pharmacy, including latest news and developments.u003C/liu003Eu003C/ulu003Eu003C/divu003Eu003Cdiv class=ats-description itemprop=description\u003Eu003Cpu003Eu003Cstrongu003EBasic Qualificationsu003C/strongu003Eu003Cbru003Eu003Cul dir=ltr\u003Eu003Cliu003EMust be enrolled in a school of Pharmacy programu003C/liu003Eu003Cliu003EMust be fluent in reading, writing, and speaking English. (Except in Puerto Rico)u003C/liu003Eu003Cliu003ERequires willingness to work flexible schedule, including evening and weekend hours.u003C/liu003Eu003C/ulu003Eu003C/pu003Eu003C/divu003Eu003Cdiv class=ats-description itemprop=description\u003Eu003Cpu003Eu003Cstrongu003EPreferred Qualificationsu003C/strongu003Eu003Cbru003Eu003Cul dir=ltr\u003Eu003Cliu003EPrefer six months of experience in a retail environment.u003C/liu003Eu003Cliu003EPrefer to have prior work experience with Walgreens.u003C/liu003Eu003Cliu003EPrefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.u003C/liu003Eu003Cliu003EPrefer good computer skills.u003C/liu003Eu003C/ulu003Eu003C/pu003Eu003C/divu003E,datePosted:2018-08-10,employmentType:FULL_TIME,industry:Pharmaceutical,hiringOrganization:{@type:Organization,name:Walgreens},identifier:{@type:PropertyValue,name:Walgreens,value:8930381},jobLocation:{@type:Place,address:{@type:PostalAddress,addressCountry:US,streetAddress:,addressLocality:Missoula,addressRegion:MT,postalCode:59801}}}

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