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IT Intern 7281

Toledo, OH

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At Welltower Inc. (NYSE:WELL) we are driving innovation in health care infrastructure and delivery.  We envision a new model of care that revolves around wellness – living well, aging well and keeping people out of the hospital.  We partner with leading seniors housing and post-acute-care providers and with health systems to fund innovative solutions designed to keep patients out of higher cost, higher acuity settings while delivering better treatment at a lower cost.   Our impact will be profound as we advance our work, our mission, and continue to assemble a diverse, talented, performance-focused team of employees.
The IT Intern will work closely with the rest of the IT infrastructure and Help Desk team, reporting to the Vice President of Information Technology.  This is a hands-on position requiring basic knowledge of personal computers and various peripherals.
This internship is part time (16-20 hours per week) for the fall 2018 semester. 
The primary responsibility of the IT Intern will be to assist IT Help Desk Specialists in providing superior IT support by performing the following functions and tasks:
Provide first response technical assistance to Welltower employees
Identify, diagnose, research and resolve technical hardware and software issues
Escalate issues as necessary
Utilize Helpdesk software to ensure that all issues are moving toward resolution
Install new computers, monitors, printers, phones and peripherals
Perform all other duties as assigned
This intern will also have the opportunity to work with various IT team members on special projects and initiatives.
Currently pursuing a bachelor’s degree in Information Systems or related field required. 
The ideal candidate will have experience with the following technologies: HP desktops and laptops
Microsoft Windows 7/10
Microsoft Office 2013/2016
Printers and multi-function devices
Internet Browsers
Apple iOS
Comfortable working with HTML and CSS
Some programming experience, preferably Javascript
Familiarity with SQL databases
Independent learner, go-getter
The work environment is characteristic of those found in a typical office environment.  Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. 
Welltower is a drug-free and nicotine-free employer.
Welltower and its subsidiaries are equal opportunity employers and do not discriminate on the basis of any legally protected status or characteristic.  Minority/Female/Disability/Veteran.

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