Program Manager - Intern

Profile

We are Domosapiens - uniquely skilled, passionate data lovers anchored in a culture of connectivity. We are transforming the way business is managed by putting real-time data into the hands of every decision maker across organizations. Diversity is valued here because homogenized teams create echo chambers; and nobody benefits from that. The insight garnered from diverse backgrounds, perspectives and lived experiences results in pioneering innovations across the organization and better experiences for our customers. The more diverse our talent, the more impactful the Domosphere becomes.
Position Summary
Domo is looking for a Program Manager Intern to work with the Operational Enablement team in administering, organizing, and implementing best practices and process for our Product organization. Although not required, it would be nice for candidates to have experience with Domo, and familiarity with program and project management. We’ll provide training and support to develop skills in the following key areas: coordinating projects and their interdependencies, working within a SaaS Product Development organization, managing stakeholder communication, and managing project/program documentation.
Key Responsibilities
Create and administer processes for achieving and maintaining best practices in managing customer reported issues, ticket lifecycle management , and other process related initiatives;
Create a documentation and processes for our operational enablement;
Create reports and metrics to help us gain further insight into the effectiveness or our product initiatives;
Work with our design team to create templates that will meet and maintain not only our design standards, but also accessibility standards.
Job Requirements
Experience managing software applications;
Very strong organizational skills;
Very strong communication skills, both written and verbal;
Experience organizing and completing projects while meeting deadlines.
Domo is an equal opportunity employer.
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Company info

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