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Student Trainee Management and Program Analyst

Washington, DC

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The U.S. Government Accountability Office (GAO) supports the Congress in meeting its constitutional responsibilities to legislate, appropriate, and oversee the Federal government for the benefit of the American people. The GAO, commonly referred to as the investigative arm of Congress, or the congressional watchdog, is independent and nonpartisan. The GAO assists Congress in making informed decisions by providing information on policy and program issues, as well as by providing recommendations to make government more effective and responsive.

GAO's work is designed to address four goals:

- to help the Congress address current and emerging challenges to the well-being and financial security of the American people;

- to help the Congress to respond to changing security threats and the challenges of global interdependence;

- to help transform the Federal government to address national challenges; and

- to maximize the value of GAO by enabling quality, timely service to Congress and by being a leading practices Federal agency.

To learn more about GAO, please visit us on the web at:

Interns must work a minimum of 400 hours, not to exceed a total of 640 hours. Part-time interns are required to work 16-32 hours a week.

The anticipated start date for these intern positions is September/October 2018. Interns may have an opportunity for a permanent position based on a successful intern experience (comprised of a minimum of 400 hours) and successful completion of degree requirements. The ability to convert to a permanent or term appointment with 400 hours of work experience is contingent upon budgetary conditions and staffing needs at the time of eligibility.
Note: Applicants who anticipate graduating before the completion of the internship will not be considered.
IMPORTANT NOTE: There is an application limit associated with this announcement. The announcement will close at 11:59 ET on the day we receive 500 applications, or at 11:59 PM eastern on 07/17/2018, whichever comes first. Any required documents must be submitted at the time that you apply as documents will not be accepted past the day the application limit is reached, if applicable. If you choose to edit your application after it has been submitted, it will be removed from consideration until you re-submit your application. The date your application is last submitted will be used to determine whether you meet the cut-off criteria.
Interns will work on various assignments within one of GAO's Administrative Professional and Support Staff (APSS) offices:

Applied Research and Methods (ARM) Library Services:
Interns will assist with basic duties for library services that include conducting reference and research, acquiring information resources for GAO, organizing and making information resources accessible, creating subject guides on topics such as accounting and finance, economics, education, healthcare, national defense, natural resources, public policy, transportation, telecommunications.

Chief Administrative Office (CAO):
Interns will work with internal stakeholders to collect and analyze data to spot trends and improve the efficiency and effectiveness of internal GAO operations for CAO administrative functions, including information technology, human capital, infrastructure operations, field operations, internal communications, budget and financial operations.

Chief Administrative Office (CAO)/Special Assist (Telework): The intern
will research external public and private organizations and work with internal stakeholders to collect and benchmark telework best practices. Intern will also work with internal stakeholders on GAO culture initiatives and develop a method of tracking the status of recommendations.

Congressional Relations (CR):
Interns will identify and monitor the status of legislation; prepare records of reports required by statute or requested by Members of Congress for review by GAO's Executive Committee; conduct research regarding GAO's impact on legislation and Congressional oversight.

Continuous Process Improvement (CPI):
Interns will support process improvement and change management activities including gathering and analyzing data, documenting work processes, documenting business needs for mission systems, helping to facilitate and document results of focus groups, and creating written communications.

Human Capital Office (HCO):
Interns will support the Human Capital Office by performing a full-range of technical work assignments in processing personnel and payroll actions that are interrelated and/or non-standard.

Infrastructure Operations (IO):
Interns will perform analytical studies focused on evaluating the effectiveness of various business operations, processes, and programs in the subject areas of facility management, security and emergency management, and records management.

Financial Management and Business Operations (FMBO):
Interns will be responsible for maintaining, organizing, interpreting, and reviewing accounting documents and data for record management purposes; analyzing and reviewing data to ensure consistency; conducting analysis of GAO/FMBO's best practices.

Learning Center (LC):
Interns will provide assistance in learning development and delivery activities such as classroom logistics, course development, adjunct faculty program and recognition, course evaluations and analysis, design and development of learning products includes instructor-led training materials for classroom and webinars and eLearning interactive media, simulations, and videos.

Public Affairs (PA):
Interns will assist with the product line steering committee and working groups; reaching new communications platforms and new features of existing communications platforms.

Strategic Planning and External Liaison (SPEL):
Interns will support SPEL programs to include: advancing the use of foresight tools in support of GAO's strategic planning process; managing GAO's relationship with the International Organization of Supreme Audit Institutions, and planning forums for Federal and State local accountability community partners.

Office of the General Counsel (OGC) Legal Support Services Branch (LSSB):
Interns will assist management with a variety of administrative support functions for the Office of General Counsel including; covering front office and answering phones when needed, filing, copying, arranges meetings, securing space or arranging for audio and video conferencing; assist manager with updating attorney recruiting materials; utilizing automated systems, such as; the Law Schools recruiting system to enter and update recruiting profiles.

Office of the General Counsel (OGC) Procurement Law Control Group (PLCG): Intern will
provide overall administrative support to the paralegals and attorneys, including opening and closing bid protest cases, processing correspondence, bid protest hearings, and assist the PLCG manager with various projects.

Opportunity and Inclusiveness (OI):
Intern will work with O&I staff on projects related to diversity and inclusiveness issues and collect and analyze workforce data for trends in order to promote and maintain a work environment that is fair, unbiased, and inclusive.

Information Systems and Technology Services (ISTS), Budget, Acquisition, and Contracts Group (BACG):
The Intern will assist in performing budget formulation and administration duties using Financial and MS office systems.
Travel Required
Not required
Supervisory status
Promotion Potential
Who May Apply
This job is open to...
Job family (Series)
Conditions of Employment
Must be a U.S. Citizen.
Currently enrolled and in good standing in an accredited degree program.
Subject to a background/suitability investigation.
Selective Service registration if you are a male born after Dec. 31, 1959.
It is important to have a well written, thoughtful response to the essay question, that is supported by your resume. You may draw upon academic, volunteer, and/or work experience as a basis for your response. You must provide an actual narrative response. Any application that says Please see resume, N/A, work experiences, military, or the equivalent will not be accepted. It is important that you do not overstate or understate your level of experience and capability.
All qualification requirements must be met by the start of the internship.
To qualify for the GS-4 level, you must be currently enrolled in an undergraduate degree program leading to a Bachelor's degree; and have completed 2 academic years of post-high school study OR an associate's degree.
An academic year of undergraduate education is defined as 30 semester hours, 45 quarter hours, or the equivalent in an accredited college or university.
Please ensure that your USAJOBS resume is current and includes all education information (i.e., name of institution, number of credits completed, graduation/anticipated graduation date, dates of attendance, etc.).

A listing of these accredited organizations can be found on the Department of Education's website - .

You must be a student to participate in the program and continue to be a student until the completion of the minimum 400 hour work requirement. If at any point during the internship (and for any reason) your status as a student changes to that of a non-student, your internship will be terminated.
See Qualifications section.
Additional information
Based on the staffing needs, multiple selections may be made through this vacancy announcement.

Selectee may be required to file a Financial Disclosure Statement. (if applicable)

Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. If selected, at the time of appointment, selectees will be required to update the OF-306.

GAO's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age disability, genetic information, sexual orientation, or gender identify.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The questionnaire will assess your qualifications for the job. If you meet all of the qualification requirements, your application will be placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. Please make sure that your responses to the assessment questions are supported in your resume. Follow all instructions carefully as incomplete answers, errors, or omissions may affect your rating. Your rating will be invalid if you fail to include a narrative reply to any assessment question(s) that requires further explanation or your reply is see resume.
To preview questions please .
Background checks and security clearance
Security clearance
Required Documents
In addition to the electronic submission of your resume and completed vacancy questionnaire, you must submit the following:

- All applicants must submit college or university
graduate transcript
(official or unofficial) that supports the number of hours completed.
Note: If you are qualifying based on the fact that you have earned an associates degree, you must submit proof of enrollment to show that your are currently enrolled in a Bachelor's degree seeking program.
Foreign Education
- If you are submitting a transcript from a non-US educational institution, applicants must submit all necessary documents to a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service. For additional information please visit .

Veterans preference applies.
Veterans seeking preference in federal hiring must submit adequate proof of active service in the Armed Forces. To claim 5-point veterans' preference, you must submit the Member 4 copy of the DD- 214, which indicates Character of Service, (other copies are not acceptable). To claim 10-point veterans' preference, you must submit an SF-15, a letter from the Department of Veterans Affairs verifying your disability and preference for hiring, and Member 4 copy of the DD-214. If you do submit all the required documents your veterans status will be edited.

Special Note to those currently on active duty:
If you are currently active duty and are within 120 days of discharge or release from active duty, you must submit certification of expected discharge or release under honorable conditions with your application. The certification must be an official statement of service from the armed forces command. This Statement of Service will need to list your dates of military service, character of service, any campaigns or expeditionary medals, and expected date of separation.

Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
All applicants must submit academic transcripts with their application in order to be eligible. These transcripts can be unofficial or official. However, if you are selected for this position you will be required to provide an official transcript on the day of your orientation or within 3 business days after orientation. This transcript must show that you meet the education requirements for the GS-4 grade level, and that you are currently enrolled through at least December 2018.
Failure to meet the requirements or provide the transcript will result in Termination of your internship.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Please carefully follow all instructions to ensure you are considered for the position.

1. To apply on-line, you must create a resume using the USAJOBS resume builder and submit an application by accessing the USAJOBS website at ****To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. Follow the prompts to begin the application process.

2. You will be redirected to the Career Connector website to complete the application process.

3. Click on Submit to transmit your complete application package to GAO.

Can I send my application package documents to the agency point-of-contact via email or mail?
Your application package must be submitted online through Career Connector. We are unable to accept mailed or emailed documents.

What is a complete application package?
1. Your resume. This must be created using the USAJOBS resume builder. Resumes created outside USAJOBS (e.g., uploaded resumes) will not be accepted.

2. The assessment questionnaire.

3. The documentation listed in the Required Documents section. You only need to submit the documents listed.

When is the application package due?
It must be received by 11:59 p.m. Eastern Time (ET)
on the closing date of the announcement. It is your responsibility to ensure all the documents are received and the information is readable. Your application may not be considered if it doesn't meet the criteria. Requests for extensions will not be granted.

If you have problems completing your on-line application, including problems submitting your supporting documents, please contact the Help Desk by e-mail at **** or by ****. The help desk is available Monday-Friday, 7:00 a.m. to 7:00 p.m. ET

1. Sign into your . 2. If your application package was successfully transmitted, you will see Received beside the position title. Keep in mind, this may take a couple hours because your documents undergo a virus scan. 3. To view your documents or the complete application package received by GAO, select Application Status. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. If you have questions about:
The vacancy announcement or the position: The agency ****
441 G Street NW
Washington, District of Columbia
United States
Next steps
Applicants who are determined to be best-qualified may be contacted for an interview.

Travel and relocation expenses associated with the interviewing and/or hiring process will not be paid. GAO will contact applicants to determine the most appropriate method for conducting the interview, including options for face-to-face, in a field location, or by phone.

If you do not meet the key requirements or basic qualifications or fail to submit all required application materials, your application will not be considered.

You can check the status of your application at any time through your personal USAJOBS account.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about or
Legal and regulatory guidance
This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.

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