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Intern - Year Round Desktop Support

Location
Merrifield, VA

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Intern - Year Round (Desktop Support)
Intern - Year Round (Desktop Support)
Merrifield
VA
US
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Job/Internship Description
Basic Purpose
Our ISD intern program offers college students an opportunity to gain first-hand experience in the financial sector, while assisting us to provide the high quality support that our members deserve. To be eligible for this position you must currently be enrolled in an accredited university and willing to learn and combine theoretical knowledge with hands on experience while developing his or her professional skills.

***Must be currently enrolled in IT related degree program - Please indicate expected graduation semester and degree major on your resume***

MAJOR RESPONSIBILITIES:
1. General
* Performs work in support of Desktop Support Services group -duties may vary depending on assignment
* Applies knowledge gained from degree program in day-to-day duties/responsibilities
* May receive guidance and direction from management and / or senior-level staff
* Leverage technical knowledge and skill
* Works within established standards, change control, policies and procedures
* Provides exceptional customer service

2. Performs other related duties as assigned.

QUALIFICATIONS -- KNOWLEDGE, SKILLS AND ABILITIES:

Target:
* Ability to present findings and conclusions clearly and concisely
* Ability to exercise initiative, produce desired results and achieve objectives
* Effective attention to detail
* Effective research, analytical, and problem solving skills
* Effective verbal, written and interpersonal communication skills, including skill in in negotiating and persuading others
* Experience which demonstrates a high degree of maturity, objectivity, tact, integrity and sound judgment
* Ability to apply sound judgment in analyzing and organizing problems
* Effective planning, organizational, and multi-tasking skills
* Ability to work independently and effectively as a member of a team with a cooperative, positive attitude
* Experience with PC hardware and software

Desired:
* Ability to work in a team orientated, collaborative environment
* Time management and/or prioritize time effectively

Hours: Monday-Friday (Flexible with minimum 25 hours a week)

***Must be currently enrolled in IT related degree program - Please indicate expected graduation semester and degree major on your resume***
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

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