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Job Details

Technical Analyst Intern Data Center

Company name
Management Science Associates, Inc.

Pittsburgh, PA

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Overview: Management Science Associates, Inc., (MSA) is a diversified information management company that for over half a century has given market leaders the competitive edge in data management, analytics and technology. We are seeking an Technical Analyst (Intern) to join the MSA Information Technology Systems & Services (ITSS) division. Responsibilities: Research, recommend, implement and test technical solutions to business problems for MSA and our clients Participate on Collaboration efforts with a team of IT professionals to troubleshoot and resolve technical issues on a daily basis Write technical documentation of requirements, configurations, and test plans Manage your time well and coordinate with others to resolve issues promptly Assist Data Center Manager in coordination of equipment maintenance and inventory Collect data, analyze and generate reports for billing of hosted clients Help evaluate cost savings measures related to new technologies Assist customers with custom upgrades, replacing cables, components and accessories, maintaining records and drawing schematics of the data center to detail equipment installations Customer support responsibilities might include escorting customers through the data center on tours, responding to customer inquiries and coordinating with other groups or teams within IT Administrative duties might include scheduling and planning for capacity changes, updating data center floor layout drawings, maintaining databases and insuring compliance with government regulations Participate on Facilities Infrastructure changes related planning, design and implementation projects Currently Pursuing a four year degree in Computer Science, Information Technology or related discipline learning information technology concepts, or equivalent experience Must have knowledge of, or exposure to, information technology or project management principles Skills in Microsoft Office applications and tools Broad technical understanding Effective time management skills Multi-tasking skills Analytic and problem solving skills Communication skills, both written and oral, including the ability to translate and present technical and analytical issues Ability to interact with all members in a team or divisional environment Ability to manage resources on assigned projects Ability to take direction and work independently Ability to organize and prioritize tasks Attention to detail Ability to understand, translate and converse about technical issues to technical and non-technical employees at all levels Knowledge of project management principles and the ability to lead small projects Ability to prioritize, make decisions and project manage tasks based on urgency and impact

Company info

Management Science Associates, Inc.
Website :

Company Profile
Management Science Associates, Inc. is a diversified information management company that for over five decades has given market leaders the competitive edge in data management, advanced analytics and technology. Our research focus and innovative solutions not only transform industrial and institutional practices, they illuminate the range, reach and potential of what we can do to infuse your organization with new energy. Whether within a process, across the enterprise or throughout the supply chain, we help our partners put their data to work in powerful new ways.

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