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Job Details

Intern Business Improvement and Quality

Company name
Wyndham Hotels & Resorts, LLC

Orlando, FL

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Intern, Business Improvement and Quality','1717133','!*!Wyndham Vacation Ownership seeks a Business Improvement and Quality Intern in Orlando, Florida. This position will have responsibility within various teams in Business Improvement and Quality department and could include engagement with: Sales and Marketing, Resort Operations, Quality Assurance, and Consumer Finance and Owner Services. Focus will be on developing business acumen and enhancing project management, leadership, and problem solving skills. The position will identify opportunities and work with the business on analytics, development of processes and implementation in partnership with operations and sales leaders.

Key Responsibilities Will Include:

Assist management with the implementation of strategic initiatives by identifying bottlenecks in processes, and recommending solutions by way of financial analysis, statistical analysis, and Six Sigma methodology.Assist management with driving improvements based on quality assurance (enforcement of brand standards, customer expectations, and environmental sustainability) results and mystery shops to improve guest experience.Assist management with understanding internal sales integrity policies, and assisting leadership team in driving internal audit practices that better enforce these internal policies at the sales site levels.Other Projects Include:

A Team project

Lunch & Learns, Q & A sessions and roundtable meetings with Senior Leadership

Mentorship Opportunities

Along the way, you will have an opportunity to contribute to improving the world around us through our volunteer efforts and global sustainability program, Wyndham Green.','!*!Education:

Internships are available for students who have a Bachelor's degree and are currently enrolled in a graduate degree program.

Internships are also available for students who will graduate any time in 2018.   

Skills & Experience:

Demonstrated leadership, communication, and analytical skillsSense of urgency for goal achievementIdea generation, innovative and creative problem solvingAbility to influence and stimulates others to actionAction oriented and collaborative decision making abilityDirective leadership approach to assure project results achievedStrong analytical capabilities, excellent relationship skills, ability to manage multiple prioritiesAbility to manage multiple simultaneous assignmentsPositive influence and ability to manage changeIntermediate level in Microsoft Office products (Excel, Power Point, Word)1-2 years customer service, project or leadership experienceIf you’re a dynamic and highly motivated student who’d like to gain a world of experience, join our Wynternship program where you’ll take on challenging assignments and learn from the best in the hospitality industry. Paid internships run from May 29, 2018 through August 10, 2018. Internships do not include room and board.

People Make the Difference… Today’s internships, Tomorrow’s Careers. ','Operations','United States of America- Florida-Orlando','','Internship','Full-time','Wyndham Vacation Ownership','Feb 13, 2018','Intern, Business Improvement and Quality

Company info

Wyndham Hotels & Resorts, LLC
Website :

Company Profile
Many of our locations offer Safemark guest room safes with limited warranty. In the event of forced entry to the safe, Safemark's limited warranty provides you with recourse up to $5,000. For this security, recourse, privacy and convenience, an optional safe warranty fee (plus applicable taxes) is automatically posted to each guest folio at participating properties. If you do not use the safe, you may have the fee deducted from your bill by request to the front desk staff at checkout.

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